Privacy Policy

NextGig.ai Privacy Policy

INTRODUCTION

This privacy policy (“Privacy Policy”) describes the information collection practices that NextGig.ai (“NextGig.ai,” “we,” “us,” or “our,” if not explicitly referring to one company) follow when handling Personal Information (defined below) that we collect or receive in conducting our business, including through our products, services, content, website, and user applications (the “Site”), as further explained below.

EU Users. If you are a resident of the European Union (“EU”), you may have additional rights under the EU General Data Protection Regulation(the “GDPR”) with respect to your Personal Information, as outlined below. For the purposes of this Privacy Policy, references to the EU also include the United Kingdom, Switzerland, and the European Economic Area countries Iceland, Liechtenstein, and Norway.

California Users. If your Personal Information is subject to the California Consumer Privacy Act, and subsequently amended by the California Privacy Rights Act (“CPRA”), please review this Privacy Policy and see the sections below regarding California Resident Rights and Data Rights under CPRA.

Nevada Users. If the information we collect from or about you is subject to Nevada’s data privacy law, Nevada Revised Statutes § 603A.300 et seq. (with any implementing regulations and as may be amended from time to time, “Nevada Privacy Law”), please review this Privacy Policy and see the section below regarding Nevada Residents for a description of right under and other information related to the Nevada Privacy Law.

Virginia Users. If your Personal Information is subject to the Virginia Consumer Data Protection Act (“VCDPA”), please review this Privacy Policy and see the section below regarding Data Rights under VCDPA for a description of your rights under and other information related to the VCDPA.

DEFINITIONS

“Data Processor” means a third party that processes Personal Information on behalf of and pursuant to the instructions of NextGig.ai.

“Personal Information” means any information relating to an identified individual, or to an individual who can be identified, directly or indirectly, by reference to such information, which may include, an identification number or one or more factors specific to his or her physical, physiological, mental, economic, cultural or social identity. Without limiting the foregoing, Personal Information does not include information that is de-identified or corporate information that relates to an organization but not to an individual, such as a corporate name, corporate address or general corporate phone number.

INFORMATION WE COLLECT FROM OR ABOUT YOU

Personal Information You Provide To Us. We collect Personal Information that you provide to us through our Site. Such information may include:

  • First and last name
  • Email address
  • Login user name and password

Website Usage Information We Collect. In addition to Personal Information that you choose to submit to us, whenever you visit or interact with our Site, we may collect or store information about your interaction with our Site (“Usage Information”). This Usage Information may include:

  • your IP address or any other unique identifier assigned to the device that you use to access our Site;
  • the functionality and characteristics of your device, including type of browser, operating system and hardware, mobile network information, and in some cases location information;
  • the URL that referred you to our Site, if any;
  • your activities on our Site, such as which webpages you visit, what terms you searched within our Site, and which links within our Site that you click on; and
  • the time of day that you visited our Site and how long your visit lasted.

Usage Information is typically anonymous information; however, if it is combined with your Personal Information in a manner that reasonably allows it to be associated with your identity, or is otherwise considered Personal Information under applicable law, it will be treated as Personal Information under this Privacy Policy, and, if you are an EU resident, it may be considered Personal Data and be subject to the section applicable to EU users below.

We use certain common methods and technologies to collect and store Usage Information about your interaction with our Site (“Analytic Technologies”). These Analytic Technologies may be downloaded to the personal computer, laptop, tablet, or mobile phone that you use to access the Site (“Your Device”).The specific Analytic Technologies that we use are as follows:

  • Cookies. A cookie is a data file placed on Your Device when you visit our Site. We use cookies only to facilitate the use and navigation of our Site and to remember you and your preferences in case you revisit our Site in the future and to conduct range measurement. Information collected relates to technical information (e.g. your browser, a timestamp, and a unique identifier). Almost all browsers allow blocking of cookies in their entirety, removal of existing cookies, or warning to prevent the placing of a cookie. You can find more information on this functionality in the documentation or in the help file of your browser. Please note that blocking of cookies might impede your use of our Site. If you are a resident of the EU or other jurisdiction that requires us to obtain your consent to use cookies on our Site, then you will have an opportunity to manage your cookie preferences on such Site; except that certain cookies are essential to enable core site functionality, and you cannot choose to disable those cookies.
  • Do Not Track Policy. Through cookies we place on your browser or device, we may collect information about your online activity after you leave our Site. Just like any other usage information we collect, this information allows us to improve the Site and customize your online experience, and otherwise as described in this Privacy Policy. Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of website and web applications and services (including behavioral advertising services) that you do not wish such operators to track certain of your online activities over time and across different website. Our Site do not support Do Not Track requests at this time, which means that we collect information about your online activity both while you are using the Site and after you leave our Site.
  • Analytics. We use analytics applications to collect information about use of the Site. We use the information obtained from these applications only to improve our Site and our product and service offerings. The information generated about your use of our Site will be transferred and saved to the vendor’s server in the United States.
  • Web Beacons. A web beacon, including tracking pixels, is a small graphic image or other web programming code, also known as “1×1 GIF” or “clear GIF.” We may download web beacons to Your Device when you access our Site or through email messages that we send to you. Web beacons are used to improve your experience on our Site. Web beacons also help us to understand whether users read email messages and click on the links contained within those messages so that we can deliver relevant content and messages. Our web beacons may collect certain of your contact information(e.g., the email address associated with an email message that contains a web beacon).
  • Embedded Scripts. An embedded script is a programming code that is designed to collect information about your interactions with our Site, such as which links within our Site you click on, which type of browser or device you use (e.g. mobile or desktop version). We use such information to enhance the user experience. This code is downloaded onto Your Device when you access our Site and is deactivated or deleted when you leave our Site.

HOW WE USE YOUR INFORMATION

Business Use. We use your Personal Information primarily to facilitate our ongoing and proposed business dealings with you (“Business Use”). This includes to:

  1. process business transactions with us that you initiate, including without limitation orders of services and the creation of user profiles;
  2. establish and maintain customer accounts so that we may provide services of ours requested by you or your company;
  3. register you as a user of these services so that you may access them through our Site or otherwise;
  4. communicate with you about updates, maintenance, outages, or other technical matters concerning these services;
  5. provide you with training and support regarding usage of these services;
  6. notify you about changes to any of the policies and procedures for use of these services;
  7. verify the accuracy of account and technical contact information we have on file for you and your company in relation to these services; and
  8. respond to questions or inquiries that you or your company may have about our services.

We also may use your Personal Information as required for us to comply with laws and regulations relating to the services that we provide in any of the jurisdictions in which we or our affiliated companies operate, including the United States, and we may use Usage Information internally within NextGig.ai to help us improve our services, or to develop new services. We may also use your Personal Information to personalize the content of the Site and communications based on your preferences, and to comply with our legal or contractual obligations and to resolve disputes. Additionally, we may use your Personal Information to protect against or deter fraudulent, illegal, or harmful actions and to enforce our terms and conditions of use (depending on which product or service you are using).

Marketing Purposes. With your consent or as otherwise permitted by applicable law, we may use your Personal Information for purposes relating to the marketing of our content and services, or those of our business partners (“Marketing Purposes”).This includes to:

  1. send you newsletters, press releases, event announcements, and other similar communications regarding the services that we offer;
  2. market or promote our services to you, including by offering you trial or limited access to certain of our services;
  3. solicit input from you regarding improvement of our services;
  4. inform you of third-party offerings that we think you or your company may be interested in which relate to our services;
  5. send you announcements or requests on behalf of other customers of ours who believe you would benefit from use of our services; and
  6. other purposes that we disclose to you at the time we obtain your consent. You may unsubscribe from these communications at any time.

Data Integrity. You are responsible for the accuracy of all Personal Information that you provide to us. We will use reasonable efforts to maintain the accuracy and integrity of your Personal Information, and to update that information as appropriate. We will take reasonable steps to ensure that the Personal Information we collect from you is relevant to its intended use, and that it is used only in ways that are compatible with the purposes for which it was collected or otherwise authorized by you.

WITH WHOM WE MAY SHARE INFORMATION

Legal Protections and Law Enforcement. We may access, use, preserve, transfer, and disclose to third parties your Personal Information to:

  1. satisfy any applicable law, regulation, subpoena, governmental request, or legal process if, in our good faith opinion, such is required or permitted by law;
  2. protect and/or defend this Privacy Policy or other policies or terms of use applicable to our Site, including investigations of potential violations thereof;
  3. protect the safety, rights, property, or security of NextGig.ai or any third party; and/or
  4. detect, prevent, or otherwise address fraud, security issues or breaches, or technical issues. This may include allowing third parties, such as copyright owners, Internet service providers, wireless service providers, and/or law enforcement agencies, to access and use your Usage Information in order to identify you. We may take any of these steps without notice to you to the extent permitted by law.

CHOICE AND UPDATING YOUR INFORMATION AND PREFERENCES

Upon your request, we will grant you access to your Personal Information that we hold, as well as such other related rights as are provided by applicable law. If you are a California or Nevada resident, please review the sections below entitled “California Residents” and “Nevada Residents,” respectively, for further description of your rights. We reserve the right to take reasonable steps to authenticate the identity of any individual seeking access to Personal Information. We may provide web pages or other mechanisms on our Site through which you can update subscription preferences. You can also contact us to update your Personal Information or change your preferences. Our contact information for these purposes is by email at [email protected]. If you receive a marketing communication from us by email, you may also opt out of receiving future email marketing communications by following the opt-out instructions provided in that email. Please note that we reserve the right to send you certain communications relating to transactions you initiate, your customer account, your use of our Site, or other business matters, and that these communications may be unaffected if you choose to opt-out from marketing communications.

In accordance with our routine record keeping and applicable law, we may delete certain records that contain your Personal Information. We are under no obligation to store such information indefinitely, and we disclaim any liability arising out of, or related to, the destruction of that information. In addition, you should be aware that it is not always possible to completely remove or delete all of your information from our databases without some residual data because of backups and other reasons. Also, if you have posted any User Submissions to a Community Forum, these communications cannot generally be removed.

INFORMATION SECURITY

We will take reasonable precautions to protect your Personal Information in our possession from loss, misuse, and unauthorized access, disclosure, alteration or destruction. We will make reasonable efforts to keep your Personal Information reliable for its intended use, accurate, current and complete. As necessary, we will take additional precautions regarding the security of particularly sensitive information, such as credit card information. While we strive to secure your Personal Information, we cannot warrant or guarantee that this information will be protected under all circumstances, including those beyond our reasonable control.

ENFORCEMENT

We will conduct periodic internal compliance audits of our relevant privacy practices to verify adherence to this Privacy Policy. We encourage you to raise any questions or concerns that you may have about the way we process your Personal Information by contacting us at the address set forth below. We commit to resolve questions and complaints about your privacy and our collection or processing of Personal Information about you. If you believe that we are not complying with the terms of this Privacy Policy or other legal requirements, you should first contact us by email at [email protected]. We will investigate and will do our best to internally resolve any complaints and disputes you bring to our attention regarding the use and disclosure of your Personal Information.

CHILDREN

The Site are intended for business use. We do not knowingly collect or solicit Personal Information from anyone under the age of 16. If you are under 16, please do not attempt to register for the Site or send any Personal Information about yourself to us. If we learn that we have collected Personal Information from a child under age 16, we will delete that information as quickly as possible. If you believe that a child under 16 may have provided us Personal Information, please contact us at [email protected].

CHANGES TO THE PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time, without prior notice to you, to the extent permitted by applicable law and the GDPR Principles. We will notify the changes that we make to this Privacy Policy by posting the revised Privacy Policy on the Site, and such changes will be effective immediately unless otherwise stated. We will provide notice to you if these changes are material and, where required by applicable law, we will obtain your consent.

Last updated on November 2024.